Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~

Be nice to geeks. you'll probably end up working for one.
~~Bill Gates~~

A man who does not read good books has no advantage over the man who cannot read them.
~~Mark Twain~~

Keep away from people who try to belittle your ambitions. Small people do that, but really great people make you feel that you, too, can become great.
~~Mark Twain~~

If you think education is expensive try ignorance.
~~Derek Bok~~

Most great people have attained their greatest success just one step beyond their greatest failure.
~~Napoleon Hill~~


Departments

 

TBC Shipping and Refund Policy

 

This Shipping and Refund Policy is a guideline to all e-customers to help ease your experience with us while doing online shopping. We strive to maintain excellent customer service and satisfaction, including a guarantee of every product as it's described on our Web sites .Any queries that are not addressed on this policy should be forwarded to this email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

A. The Shipping Policy

  1. Goods to Nairobi will be shipped within 24hours after receipt and clearance of an order and 48 hrs to the rest of Kenya. Note that the shipping times are estimates and not guarantees,
  2. Shipping times can be affected by factors over which Text Book Centre has no control, including incorrect delivery addresses, weather, courier and customs delays and Post Office delivery restrictions.
  3. Text Book Centre is not responsible for receiving and processing an order with an incorrect shipping address. Please check your shipping address for accuracy.
    Please allow for additional time for all out of town and international orders. We have no control over certain delays like customs delays.
  4. Local customs and immigration agencies determine any duties or taxes that may be levied against packages arriving from outside the destination country. These additional fees are the responsibility of the recipient.
  5. Text Book Centre cannot be held responsible for any costs incurred by the purchaser or recipient of orders due to shipment failure or late delivery.
  6. Text Book Centre automatically insures any orders.
  7. Free shipping is available on all orders with a shipping address within Kenya. International orders must choose a shipping method at checkout.
  8. Text Book Centre is unable to provide free shipping to orders that are split between multiple shipping addresses.12. We reserve the right to choose the most appropriate shipping method according to the size and weight of your order, the location of your shipping address, and other factors.

B. TBC Refund Policy

You're eligible for a refund within 7 days if you're dissatisfied with your purchase due to an error on our part or if the product doesn't arrive.

 

ISSUE


1. Incorrect Product / Not As Described / Damaged

You're eligible for a full refund of the purchase price, including original shipping costs, only if your return is a result of an error on our part. To receive a refund, you must return your item directly to us within 7 days of the estimated delivery date and in the same condition you received it in.

2. Product Did Not Arrive

You're eligible for a full refund of the purchase price, including shipping costs, if your product hasn't arrived 30 days past the estimated delivery date. If the shipper/courier provides tracking information indicating the book has arrived, the return is void.


In cases where the product is returned to us for any of the following reasons, the refund price includes product price only: incomplete address, unclaimed, returned to sender, or similar.

3. Other Terms & Conditions

  1. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
  2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  3. Delivery charges are only refundable where goods are faulty and a refund is made.
  4. The cost of returning the item to us is your responsibility.
  5. There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.
  6. Orders that are paid for with a credit card and returned will be assessed a Kshs 100/- as processing fee.
  7. We do not refund shipping costs or credit card fees. They will be deducted from the total amount of your refund.

Have questions about shipping and refund? Get in touch! We’re happy to help clarify.