1. How to shop on our website.
- Browse the item you wish to buy by using the search at the top of the page or the menu bar above.
- On the product page click on the 'Add to cart' button. If you would like to continue shopping for more items click on 'Continue Shopping' otherwise if you are done shopping click on 'Proceed to Checkout'
- The next page allows you to confirm that all the items and the quantities are right. Click on 'Proceed to Checkout'
- The next page enables you to fill in your details, including delivery location and any special delivery instructions. Click on 'Continue'.
- Select the payment method and make the payment.
2. Call us with your order and we'll shop on your behalf
Call us at +254 111 011300 or WhatsApp to order at +254 114509617 with your order. We'll take down your order and send you a cart that you can then complete payment. We'll deliver shortly after we are done.
3. Email your item list and we'll shop on your behalf
Please send us your list of items at the following email: firstname.lastname@example.org and indicate your phone number as well. We'll then do the rest for you. Once we are done we'll contact you and deliver your order.
4. WhatsApp your item list and we'll shop on your behalf
You can WhatsApp us your email list by taking a picture of your list and sending it to us at +254 114509617. We'll then do the rest for you. Once we are done we'll contact you and deliver your order.
In case of any queries, you can also call us on 0111 011300.
For any orders sent via any of the above methods, we'll send you an email with your cart preloaded, on which you will confirm that the items on the shopping basket are correct. After confirming, please make payment via the MPesa PayBill number and your unique account number (order number) generated from our website. You will not be charged any extra MPesa charges (Payment is Free).
Once you make the payment we'll deliver it to you. Free delivery (for deliveries made via EMS and Sendy) on all orders above Ksh. 2,000 and a charge of Ksh. 250 if the total order is below Ksh. 2,000. Delivery within Nairobi is done within 48 hours and up to 72 hours for orders out of Nairobi. Should there be a delay in the order, we'll notify you about the delivery time and adjusted timelines.
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